Lilly Magee
Roseville,MI
Summary
Hardworking college student currently striving toward a bachelor's degree in Mortuary Science, with experience in food service and customer service. Strong communication, teamwork, and problem-solving skills developed through working in fast-paced environments. Well-versed in handling challenging situations, building positive relationships with customers and coworkers, and taking on leadership responsibilities. Dependable, adaptable, and willing to learn, all while preserving a strong work ethic and positive attitude.
Overview
5
5
years of professional experience
Work History
Inshop/Person in Charge
Jimmy John's
06.2021 - Current
Worked at three locations and maintained positive work relationships with colleagues. Advanced to higher roles within the company; went from "In-shop" to "Trainer" and became a "Person-in-Charge" once old enough.
Kept a cleanly environment while preparing and serving food. Took in-person and phone orders with correct etiquette. Maintained professionalism with customers and coworkers. Resolved issues with upset customers, successfully diffusing conflict and restoring satisfaction.
Education
Bachelor of Science - Mortuary Science
Wayne State University
Detroit, MI05-2028
High School Diploma -
Lakeview High School
St. Clair Shores, MI05-2024
Skills
- Staff management
- Customer service
- Positive attitude
- Problem-solving
- Attention to detail
- Cleaning and sanitation
- Fast-paced environment
Timeline
Inshop/Person in Charge
Jimmy John's
06.2021 - Current
Bachelor of Science - Mortuary Science
Wayne State University
High School Diploma -
Lakeview High School