Lilly Piwonka
Home Healthcare
Angleton,Texas
Summary
Dedicated professional with experience at Angleton Visiting Nurses, excelling in patient care and client communication. Proven ability to enhance operational efficiency through digital booking systems and effective appointment scheduling. Committed to maintaining hygiene standards while fostering a supportive environment, ensuring exceptional service delivery and client satisfaction.
Overview
2021
2021
years of professional experience
Work History
Home Health
Angleton Visiting Nurses
- Assisted in providing compassionate and attentive patient care, fostering a supportive environment for recovery.
- Followed care plans under the guidance of nursing staff, ensuring adherence to established protocols and procedures.
- Prepared and maintained clean, safe patient environments by adhering to hygiene and safety standards.
Receptionist
Bohemian Hair Salon
01.2011 - 05.2020
- Welcomed clients and managed appointment scheduling, enhancing overall client flow and satisfaction within the salon environment.
- Provided accurate information about services and products, ensuring clear communication and a positive customer experience.
- Maintained cleanliness and organization of reception and waiting areas, creating a welcoming atmosphere for clients and staff.
- Assisted in inventory management by tracking supplies and placing orders, ensuring the salon remained well-stocked for operations.
- Handled incoming phone calls and inquiries efficiently, contributing to improved client engagement and service delivery.
- Collaborated with stylists to coordinate schedules, ensuring optimal resource allocation and timely service for clients.
- Trained new reception staff on procedures and systems, fostering a cohesive team environment and maintaining service standards.
- Implemented a digital appointment booking system, streamlining scheduling processes and enhancing operational efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
Education
High School Diploma - General Studies
Tide Haven High School I S D
Elmaton Tx Skills
Client communication
Timeline
Receptionist
Bohemian Hair Salon
01.2011 - 05.2020
Home Health
Angleton Visiting Nurses
High School Diploma - General Studies
Tide Haven High School I S D