Lilly Pollard
Oakley,UT
Summary
Experienced in conflict resolution with a creative approach, proven track record of enhancing customer satisfaction and streamlining operations. Motivated by a desire to continuously improve, grow, and learn new skills, dedicated to achieving success in any role undertaken.
Overview
3
3
years of professional experience
Work History
Baker/Cashier
Oakley Bakery
04.2024 - Current
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Utilized creative vision to enhance the display of the pastries and overall visual appeal.
- Responded to and resolved customer questions and concerns.
- Trained and mentored new employees to maximize team performance.
Shift Lead
Fitz Drinks
05.2023 - 07.2024
- Completed store opening and closing procedures and balanced tills.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Cashier
Michaels
09.2022 - 02.2023
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Psychology
Brigham Young University
Provo, UT04.2028
High School Diploma - undefined
North Summit High School
Coalville, UT05.2024
Skills
- Creative Vision
- Conflict Resolution
- Customer Satisfaction
- Teamwork and Collaboration
- Proficient in Basic Software
- Organized
Languages
American Sign Language
Limited Working
Timeline
Baker/Cashier
Oakley Bakery
04.2024 - Current
Shift Lead
Fitz Drinks
05.2023 - 07.2024
Cashier
Michaels
09.2022 - 02.2023
High School Diploma - undefined
North Summit High School
Psychology
Brigham Young University
Similar Profiles
Mark OakleyMark Oakley
Company Director / Builder at Hardman Oakley LtdCompany Director / Builder at Hardman Oakley Ltd
Brandon AllisonBrandon Allison
Store Manager at OakleyStore Manager at Oakley
Kindra DatesKindra Dates
LPN at Barrington of OakleyLPN at Barrington of Oakley
Ryan WebbRyan Webb
Landscape Foreman at Deer Meadows LandscapeLandscape Foreman at Deer Meadows Landscape
Steve F. HallseySteve F. Hallsey
Consultant, Public Speaker, and Author at Sundance Barn RanchConsultant, Public Speaker, and Author at Sundance Barn Ranch