Lilly Wellington
Lawrenceville,GA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
6
6
years of professional experience
Work History
Sales Associate/Cashier
Leggs, Hanes, Bali, Playtex
05.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Issued receipts and processed refunds, credits, or exchanges.
- Informed customers of current store promotions to encourage additional sales purchases.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Balanced and organized cash register by handling cash, counting change
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Cashier/Store Associate
Grayson Caribbean Market
08.2021 - 04.2023
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Hostess
Frankie's The Steakhouse
08.2020 - 06.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Kitchen Staff Member/Server/Cashier
Ovation's Caribbean Grill
08.2019 - 02.2020
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Hostess/Cashier
Grandma's New York Pizza
02.2018 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Applied Science - On Set Film Production
Gwinnett Technical College
Lawrenceville, GA05.2024
Skills
- Providing Feedback
- Folding Clothes
- Time Management
- Product Promotion
- Strategic Selling
- Store Opening and Closing
- Customer Assistance
- Suggestive Selling
- Persuasive Selling
- Cash Handling
- Retail Sales
- Stocking and Receiving
- Stockroom Upkeep
Timeline
Sales Associate/Cashier
Leggs, Hanes, Bali, Playtex
05.2023 - Current
Cashier/Store Associate
Grayson Caribbean Market
08.2021 - 04.2023
Hostess
Frankie's The Steakhouse
08.2020 - 06.2021
Kitchen Staff Member/Server/Cashier
Ovation's Caribbean Grill
08.2019 - 02.2020
Hostess/Cashier
Grandma's New York Pizza
02.2018 - 06.2019
Associate of Applied Science - On Set Film Production
Gwinnett Technical College
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