Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lilly Wood

Fort Worth

Summary

Dynamic professional with over a year of diverse experience in customer service and business operations. Expertise in maintaining high standards of hygiene and safety while ensuring exceptional customer satisfaction. Proven ability to efficiently manage time-sensitive tasks and adapt to fast-paced environments. Strong problem-solving skills and effective communication foster positive interactions and enhance the customer experience. Committed to driving operational excellence and building brand visibility through strategic online engagement.

Overview

1
1
year of professional experience

Work History

Business Owner

Depop
2025.09 - Current

Handled customer inquiries, negotiated prices, and managed sales online. Promoted items through social media to build brand visibility and increase sales. Maintained accurate records and balanced customer satisfaction with profitability. Photographed products focusing on clarity, detail, and contexts such as showing any imperfections. Online platform for buying and selling items.

Customer Service

Steve's Pizza
Sacramento
2025.11 - 2026.01

Preparing menu items according to standardized recipes and portion guidelines, ensuring consistency and quality. Memorized and accurately recorded menu items, abbreviations, and plating standards to maintain efficiency during peak hours. Accommodated special dietary requests and customized orders while adhering to health and safety regulations. Monitored inventory levels and communicated shortages promptly to supervisors to prevent service disruptions. Coordinated food production schedules with meal service times to optimize workflow and minimize delays. Operating commercial kitchen equipment safely and efficiently, following all operational protocols. Maintaining strict compliance with sanitation standards, including cleaning and disinfecting workstations, utensils, and appliances.

Camp Host

ExplorUS
Burney
2025.06 - 2025.09

Maintained a clean, organized, and safe environment—prioritizing hygiene and safety at all times of cabins, restrooms, kitchen, and store. Followed detailed daily routines and prioritized tasks in time-sensitive environments. Operated soft served ice cream machine and served ice cream to customers in an efficient and timely manner. Managed cash register and prioritized checking out customers efficiently. Restocked shelves and fridge shelves in store.

Education

High School Diploma -

Intermountain Independent Study
Burney, Ca
06.2025

Skills

  • Problem-solving Abilities
  • Communication
  • Time Management
  • Punctuality
  • Adaptability
  • Customer Service

Timeline

Customer Service

Steve's Pizza
2025.11 - 2026.01

Business Owner

Depop
2025.09 - Current

Camp Host

ExplorUS
2025.06 - 2025.09

High School Diploma -

Intermountain Independent Study
Lilly Wood