Lillyan Kerby
Ottumwa
Summary
Skilled in customer service with experience as a waiter. I can manage high-volume dining environments. Possess strong communication and interpersonal skills. ensuring positive guest experiences and efficient table management. Ive demonstrated adaptability and problem-solving skills in fast-paced settings, leading to increased customer satisfaction and repeat business. I'm a quick learner and love to be around people.
Overview
1
1
year of professional experience
Work History
Waitress
Benchwarmers Bar and Grill
Ottumwa
04.2025 - Current
- Answered questions about menu items, ingredients, and pricing.
- Prepared checks accurately and processed payments promptly.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers and provided menus.
- Bussed tables as needed during peak hours.
Hotel Room Attendant
Holiday Inn Express Hotel Suites
Ottumwa
08.2024 - 01.2025
- Checked inventory for required supplies and made lists for needed cleaning products.
- Communicated with maintenance team on damages to repair.
- Responded to guest queries and requests promptly in a professional manner.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Managed linen cart by keeping neat and organized.
Education
High School Diploma -
Ottumwa High School
Ottumwa, IA05-2023
Skills
- Point of sale
- Order accuracy
- Inventory management
- Cleaning procedures
Affiliations
- Love spending time outside fishing
- Boating
- Side by side rides
Timeline
Waitress
Benchwarmers Bar and Grill
04.2025 - Current
Hotel Room Attendant
Holiday Inn Express Hotel Suites
08.2024 - 01.2025
High School Diploma -
Ottumwa High School