Justina Janae Duran
Mora
Summary
Dedicated waitress with a proven track record in delivering exceptional customer service. Skilled in time management and effective communication, ensuring a welcoming dining experience.
Overview
5
5
years of professional experience
Work History
Waitress
Hatcha’s
Mora
01.2021 - Current
- Delivered attentive service to customers in fast-paced dining environment, enhancing overall dining experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Processed customer orders accurately using point-of-sale systems.
- Assisted in training new staff on service protocols and best practices.
- Cultivated positive relationships with regular customers through engaging conversation, fostering loyalty.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took and delivered food and drink orders to guests promptly, ensuring customer satisfaction.
Laborer
Mora Fish Hatchary
Mora
06.2023 - 08.2024
- Fed and cared for aquatic species daily, ensuring their health and growth.
- Monitored water quality and adjusted conditions regularly.
- Cleaned tanks and maintained hatchery cleanliness, contributing to optimal living conditions for species.
- Participated in routine maintenance of hatchery facilities and equipment.
- Adhered to safety protocols, fostering a safe work environment for all team members.
- Worked with team members to ensure efficient workflow throughout the day.
Education
High School Diploma -
Mora High School
Mora, MN05-2026
Skills
- Order processing
- Menu knowledge
- Point of sale
- Upselling techniques
- Customer service
- Hospitality and accommodation
- Time management
- Effective communication
- Team collaboration
- Decision-making
- Active listening
Affiliations
Volunteer fire fighter January 2026-Current
Timeline
Laborer
Mora Fish Hatchary
06.2023 - 08.2024
Waitress
Hatcha’s
01.2021 - Current
High School Diploma -
Mora High School