Lilly (Lillian) Green
Fort Worth,United States
Summary
Result-driven Customer Service Professional with 5+ years of experience in providing exceptional customer service in fast-paced environments. Proficient in handling customer inquiries, resolving complaints, and delivering personalized service to ensure customer satisfaction. Skilled in multitasking, problem-solving, and effectively communicating with customers to build strong relationships. Proven track record of meeting and exceeding performance goals while maintaining a positive attitude and professional demeanor. Seeking to leverage my expertise to contribute to a dynamic customer service team.
Overview
6
6
years of professional experience
Work History
Server/Bartender/Key Holder
Boomerjack's Bar & Grill
08.2021 - Current
Personal Assistant
Shalene Morrison
03.2022 - 09.2023
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Front Desk Receptionist/Cosmetologist
Lux Skin Lab & Beauty Bar
06.2021 - 04.2022
Social media Responder
Socialcentiv
03.2018 - 06.2019
Education
Cosmetology License -
Ogle School of Hair, Skin, & Nails at Fort Worth
02.2021
High School Diploma -
Chisholm Trail High School at Fort Worth
05.2017
Skills
- Time Management
- Customer Assistance
- Mail Handling
- Training New Hires
- Conflict Management
- Teamwork
- Staff Management
- Amazing Communication
- Personable
- Sales
- Strong Work Ethic
- Cash Handling
- Memory retention
Personal Information
Title: Customer Service Professional
References
- Jazmin Moore, Former Team Member, 254-715-3983
- Catrina Figueroa, General Manager, 832-716-5672
- Addison Ford, Former Team Member, 817-880-5860
Timeline
Personal Assistant
Shalene Morrison
03.2022 - 09.2023
Server/Bartender/Key Holder
Boomerjack's Bar & Grill
08.2021 - Current
Front Desk Receptionist/Cosmetologist
Lux Skin Lab & Beauty Bar
06.2021 - 04.2022
Social media Responder
Socialcentiv
03.2018 - 06.2019
Cosmetology License -
Ogle School of Hair, Skin, & Nails at Fort Worth
High School Diploma -
Chisholm Trail High School at Fort Worth