Ally Scanlon
Plainfield,IL
Summary
Detail-oriented server and key holder with a strong track record of enhancing guest experiences. Expertise in operational efficiency and relationship management contributes to improved service standards in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Server/Bartender/Key Holder
Vasili's
Naperville, Illinois
06.2021 - Current
- Delivered exceptional service by addressing diverse guest needs and preferences.
- Demonstrated meticulous attention to detail and comprehensive menu knowledge.
- Maintained high hospitality standards in high-pressure situations.
- Assumed key holder responsibilities, overseeing operations in management's absence.
- Executed opening and closing procedures while ensuring establishment security.
- Utilized strong organizational and problem-solving skills for operational efficiency.
- Facilitated effective communication with guests and team members.
- Contributed to establishment's positive reputation through commitment to service excellence.
Kid's Instructor
Lifetime
Romeoville, Illinois
02.2021 - Current
- Developed engaging lesson plans for diverse groups of students.
- Facilitated hands-on training sessions to enhance participant skills.
- Collaborated with team members to improve instructional methods and materials.
- Adapted teaching methods based on the physical, emotional and intellectual capabilities of students.
- Attended meetings, training and activities to enhance skills and credentials.
Server/Private Dining
DOC Wine Bar
Lombard, Illinois
06.2013 - 05.2020
- Oversaw client interactions for private events, ensuring seamless execution from setup to breakdown.
- Conducted revue tours, enhancing guest engagement and overall experiences.
- Successfully coordinated multiple private events simultaneously, maintaining organization and effective communication.
- Provided event services for gatherings of up to 250 guests, ensuring operational excellence and high guest satisfaction.
- Demonstrated exceptional service in fast-paced environments through meticulous attention to detail.
- Collaborated with team members to optimize service efficiency and uphold satisfaction standards.
Education
Yoga 200
Edge Yoga
Naperville, IL09-2020
Esthetician
Naperville Skin Institute
Naperville, IL12-2008
Skills
- Attention to detail
- Time management
- Adaptability
- Operational efficiency
- Service excellence
- Food safety compliance
- Dietary knowledge
- Workflow optimization
- Relationship management
- Work ethic
- Banquet coordination
Timeline
Server/Bartender/Key Holder
Vasili's
06.2021 - Current
Kid's Instructor
Lifetime
02.2021 - Current
Server/Private Dining
DOC Wine Bar
06.2013 - 05.2020
Yoga 200
Edge Yoga
Esthetician
Naperville Skin Institute