Lilit Hakobyan
Glendale,CA
Summary
Seasoned Real Estate Sales Agent with a strong background in both residential and commercial property sales. Skilled in negotiating complex deals, understanding client needs, and managing transactions with precision and professionalism. Demonstrated success in growing a loyal client base through strategic marketing and effective networking. Proven track record of exceeding sales targets by implementing innovative selling strategies and building lasting client relationships that drive satisfaction and repeat business.
In addition to sales expertise, highly capable in administrative support, client coordination, and managing day-to-day operations in fast-paced environments. Experienced in property management, team supervision, and delivering exceptional customer service. Fluent in Armenian, English, and Russian, with strong organizational and interpersonal skills that ensure accuracy, efficiency, and a positive client experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Titus Realty Group
Panorama City, California
01.2016 - Current
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Met with clients to research cases, collect data and prepare settlement packages.
- Prepared and delivered sales presentations.
- Provided client guidance regarding market conditions, mortgage options, and legal requirements.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Promoted active listings through social media marketing, open houses and newsletters.
- Managed real estate transactions from initiation to closing.
- Maintained updated knowledge of local real estate markets.
- Advised clients on market conditions, pricing and legal requirements for property transactions.
Customer Service Associate Team Leader
Paradise Pastry
Glendale , CA
02.2010 - 12.2012
- Monitored team progress against established targets and goals on a weekly basis.
- Answered inbound calls, chats and emails to facilitate customer service.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Guided employees in handling difficult or complex problems.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
Education
Bachelor - Economics
Armenian State Pedagogical University
Armenia Erevan 03-2008
Skills
- Economic analysis
- Problem solving
- Customer service
- Negotiation skills
- Database maintenance
- Open house management
- Pricing strategy
- Lease drafting
- Sales coaching
- Financing requirements
- Real estate marketing
- Team building
- Customer satisfaction
- FLUENT IN English, Armenian Russian
- Residential property sales
- Self motivation
- Real estate negotiation
- House showings
- Excellent communication
- MLS expert
- Closing support
- Commercial real estate
- Property inspections
- Real estate software
- Time management abilities
Languages
English
Native/ Bilingual
Armenian
Native/ Bilingual
Russian
Native/ Bilingual
Certification
- Real Estate License
Timeline
Real Estate Agent
Titus Realty Group
01.2016 - Current
Customer Service Associate Team Leader
Paradise Pastry
02.2010 - 12.2012
Bachelor - Economics
Armenian State Pedagogical University
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