Lilu Johnson
Babylon
Summary
Dynamic and dependable professional with extensive experience in customer service at various locations. Proven ability to resolve complaints, and encourage loyalty through effective communication and problem-solving skills. Proficient in multitasking, consistently delivering exceptional support in high-energy environments. Adaptable team player committed to enhancing customer experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Counter Person
Francesco's of Babylon
Babylon
07.2023 - Current
- Serve the foods that were arranged on the counter.
- Noted restock demands, and administered restocking.
- Perform opening duties, particularly turning on lights, setting up counters, and opening the cash register.
- Fulfill closing duties, for example, balance the cash drawers, clean the counters, and set up for the morning shift.
- Provide excellent customer service in a high-paced environment.
- Provide speedy and accurate information about store operations, products, promotions, and orders to customers through the phone and in person.
Babysitting
The Daly Family
Babylon
08.2020 - Current
- Took photos of special moments throughout babysitting sessions.
- Developed trusting relationships with both parents and children through consistent interactions while babysitting.
- Responded quickly to any emergency situation that may arise during babysitting hours.
- Managed household errands voluntarily and obligingly.
- Demonstrated strong problem-solving skills, resolving issues swiftly, efficiently, and effectively.
Restaurant Hostess & Busser
Swell Taco
Babylon
06.2021 - 09.2023
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Performed opening and closing duties; typically, cleaning the work area, and restocking restaurant areas as needed.
- Provided support to servers when requested, including refilling beverages, serving food, and preparing tables.
- Greeted customers and escorted them to their tables.
- Developed long-term relationships with customers to grow connections, therefore boosting loyalty.
Education
High School Diploma -
Babylon Jr-Sr Highschool
Babylon, NY06-2024
Some College (No Degree) - Undecided
Pennsylvania State University
University Park, PASkills
- Customer service and support
- Cash handling
- Time management
- Team collaboration
- Problem solving
- Multitasking
- Dependability and cooperation
- Communication skills
- Attention to detail
- Adaptability
- Microsoft Excel and Office
- Interpersonal skills
- Computer proficiency
Certification
- Drivers license
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Counter Person
Francesco's of Babylon
07.2023 - Current
Restaurant Hostess & Busser
Swell Taco
06.2021 - 09.2023
Babysitting
The Daly Family
08.2020 - Current
High School Diploma -
Babylon Jr-Sr Highschool
Some College (No Degree) - Undecided
Pennsylvania State University
Similar Profiles
Nathan EdsonNathan Edson
Delivery Driver at Francesco's PizzeriaDelivery Driver at Francesco's Pizzeria
Dillon JahnDillon Jahn
Table Busser and Bar Back at Da Francesco's Italian RestaurantTable Busser and Bar Back at Da Francesco's Italian Restaurant
Erica FerrettiErica Ferretti
Restaurant Server at Da Francesco's Italian RestaurantRestaurant Server at Da Francesco's Italian Restaurant
Ryan Anthony BotheRyan Anthony Bothe
Boat Detailer at South Shore Mobile Boat DetailingBoat Detailer at South Shore Mobile Boat Detailing
Madison ClaussMadison Clauss
Medical Surgical Clinical Rotation at New York Presbyterian Lawrence HospitalMedical Surgical Clinical Rotation at New York Presbyterian Lawrence Hospital