Lily Arel
Norwood Young America,MN
Summary
Focused and goal oriented team member and manager with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity. Skilled food service worker able to take orders and prepare food and beverages quickly and efficiently. Offering 6 years of experience in food preparation, caretaking, training and customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Homemaker
Self
04.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Capable of communicating initiatives and goals to achieve desired results.
- Maintains order by instilling conflict resolution between different parties in a healthy and resolvable manner.
- Supports children in play activities, meals, hygiene and socialization.
Assistant General Manager
Mcdonald's
06.2016 - 04.2022
- Successfully communicated with all team members to navigate job duties and complete daily tasks
- Settled crew member disputes by addressing problems quickly and providing successful mediation
- Provided guidance regarding menus, sanitation practices and wait times for customers
- Kept up-to-date on knowledge of menu items, kitchen practices and other areas of interest to accurately answer customer questions and fulfill orders
- Operated cash register for cash, check and credit card transactions with 100% accuracy
- Trained new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
- Created and maintained crew and store schedules
Barista
Blackwater Coffee and Cafe
12.2019 - 01.2021
- Maintained an organized and tidy café environment by regularly cleaning equipment, espresso machines, tables, and condiment bar
- Prepared and served drinks and food in accordance with health codes and café standards
- Opened/closed store and maintained store cleanliness
- Held coffee preparation demonstrations and assisted customers with selections of various coffee blends, teas, hot and cold espresso beverages, smoothies, and bakery items
- Trained many new baristas in workflow procedures, espresso and coffee brewing equipment, and drink preparation
- Operated and counted tills daily.
Education
Orono High School
Culinary Classes -
Hennepin Technical College
06.2020
Skills
- Hospitality Service Expertise
- Interactive Communication Skills
- Restaurant Management
- Food Preparation and Safety
- Customer Engagement
- Home Management and Caretaking
- Cash Handling
- Sanitation Procedures
- Staff Education and Training
Certification
Previous Serv Safe Certificate
Timeline
Homemaker
Self
04.2022 - Current
Barista
Blackwater Coffee and Cafe
12.2019 - 01.2021
Assistant General Manager
Mcdonald's
06.2016 - 04.2022
Orono High School
Culinary Classes -
Hennepin Technical College