Lily Bales
Summary
Dedicated student experienced in providing excellent service in multiple different atmospheres and positions. Maintains professional appearance and demeanor and expertly completes assigned tasks with a focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Personal Assistant/Family Nanny
Sarah Beth And Jeff Toups
03.2022 - 12.2023
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Server
Texas Roadhouse
04.2021 - 10.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
To-Go Server
Crawdaddy's Kitchen
01.2021 - 04.2021
- Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.
- Assisted in inventory management, reducing waste and controlling costs for the establishment.
- Trained new employees on best practices for To-Go Server responsibilities, fostering team efficiency and consistency in service quality.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
Personal Assistant/Nanny
Shawn Kilgarlin
08.2020 - 01.2021
- Used discretion when handling confidential information.
- Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
- Organized family vacations and outings that catered to children''s interests, creating memorable experiences for the entire family.
- Assisted with light housekeeping duties as well as running errands.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Education
Bachelor of Science - Public Health
Louisiana State University At Shreveport
Shreveport, LA05.2025
High School Diploma -
C.E. Byrd High School
Shreveport, LA08.2020
Skills
- Event Planning
- Calendar Management
- Travel Coordination
- Errands
- Personal Correspondence
- Schedule Management
- Meeting Planning
- Advanced Interpersonal Skills
- Social Media Savvy
- Multitasking and Organization
Affiliations
- Photography
- Healthcare
Languages
Spanish
Elementary
Software
Proficient in Microsoft Office Software
Timeline
Personal Assistant/Family Nanny
Sarah Beth And Jeff Toups
03.2022 - 12.2023
Server
Texas Roadhouse
04.2021 - 10.2021
To-Go Server
Crawdaddy's Kitchen
01.2021 - 04.2021
Personal Assistant/Nanny
Shawn Kilgarlin
08.2020 - 01.2021
Bachelor of Science - Public Health
Louisiana State University At Shreveport
High School Diploma -
C.E. Byrd High School
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