Lily Burke
Westminster,MD
Summary
Early-career food service and childcare volunteer with strong verbal communication, conflict resolution, and customer engagement skills. Experience includes serving guests, supervising children, maintaining clean spaces, and helping train new employees. Focused on smooth operations and a positive experience for customers and families.
Overview
4
4
years of professional experience
Work History
Ice Cream Server
Hoffmans Ice Cream and Deli
Westminster, MD
04.2023 - Current
- Served ice cream and related items with friendly customer support.
- Handled cash register transactions and customer payments with precision, ensuring smooth service flow.
- Restocked ice cream tubs, toppings, and other supplies promptly during service to maintain product availability.
- Kept serving areas, display cases, and workstations clean throughout shifts.
- Followed food safety procedures for storage, serving, and sanitation tasks.
- Closed shop by cleaning counters, dishes, and machines, sweeping and mopping floors, gathering trash, and locking up.
- Memorized prices, allergens, and ingredients for each ice cream, and seasonal menus.
- Helped train new employees on tasks listed above.
Playcenter Attendant
The Hill Family Center Y
Westminster, MD
05.2022 - 08.2022
- Monitored facility areas for safety, cleanliness, and proper use.
- Sanitized equipment surfaces and common areas throughout shift.
- Supervised children ages 6 months to 10 years while maintaining a safe, engaging environment.
- Led recreational activities, arts and crafts, and group games to keep children active while parents used facility.
- Welcomed children from diverse backgrounds and developmental stages
- Cultivated positive relationships with children and families, promoting a welcoming atmosphere and encouraging community engagement.
Education
High School Diploma -
Westminster High School
1225 Washington Road, Westminster, MD 2115710-2026
Skills
- Customer service and engagement
- Verbal communication
- Conflict resolution
- Cash handling
- Team collaboration
- Food safety practices
- Efficiency and speed
Accomplishments
- 2023 Carsons Scholar
Timeline
Ice Cream Server
Hoffmans Ice Cream and Deli
04.2023 - Current
Playcenter Attendant
The Hill Family Center Y
05.2022 - 08.2022
High School Diploma -
Westminster High School