Summary
Overview
Work History
Education
Skills
Certification
ACTIVITIES/CLUBS
Timeline
Generic

Lily Castiglione

St Louis,MO

Summary

Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Express Edit
06.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.


Hostess

Diego's Cantina
10.2021 - 03.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Janitorial Services

Lift XL
09.2020 - 03.2022
  • Maintained cleaning supplies inventory, and replenished depleted items.
  • Vacuum, Mop, and Wipe down interior of sprinter vans
  • Supervise organization of vehicles
  • Communicate with team members to execute Agenda

Education

High School Diploma -

Clayton High School
Clayton, MO
05.2023

Skills

  • Hospitality and Accommodation
  • Stocking and Replenishing
  • Sales Trends
  • Policy and Procedure Adherence
  • Shipment Processing
  • Returns and Refunds
  • Product and Service Sales
  • Greeting and Escorting Guests

Certification

CPR and First Aid Certified- March 2019- Present

ACTIVITIES/CLUBS

  • Varsity Lacrosse
  • Varsity Volleyball
  • DECA
  • Medical Club
  • Best Buddies

Timeline

Sales Associate

Express Edit
06.2022 - Current

Hostess

Diego's Cantina
10.2021 - 03.2022

Janitorial Services

Lift XL
09.2020 - 03.2022

High School Diploma -

Clayton High School

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Lily Castiglione