Summary
Overview
Work History
Education
Skills
Timeline
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Lily Childs

Lily Childs

Cincinnati,OH

Summary

I developed strong customer service and multitasking skills in high-paced restaurant environments. I am a motivated server with a flexible approach and am upbeat, friendly, and always anticipating customer needs to facilitate enjoyable dining experiences. I have demonstrated the ability to manage multiple responsibilities while maintaining a positive and professional attitude.

Overview

3
3
years of professional experience

Work History

Server

Cincinnati Country Club
05.2024 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Server

Deupree House
03.2023 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Hostess

Arthur's Bar, Grill, and Garden
06.2022 - 09.2022
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Completed daily side work and opening and closing duties without fail.

Summer Counselor

Camp Ernst
06.2021 - 07.2022
  • Helped campers develop essential life skills such as problem-solving, decision-making, and leadership abilities through interactive workshops.
  • Supported diverse groups of campers, adapting activities to accommodate various skill levels and interests.
  • Collaborated with fellow counselors for efficient planning and execution of daily schedules.
  • Enhanced camper experiences by developing and implementing creative, engaging activities.
  • Strengthened camper relationships by facilitating open communication during conflict resolution sessions.

Education

Walnut Hills High School

Saint Ursula Academy
Cincinnati, Ohio
05-2023

Indiana University, Bloomington
Bloomington, IN
05-2028

Skills

  • Adaptability/ flexibility
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Problem-solving
  • Multitasking
  • Reliability
  • Initiative-taking

Timeline

Server

Cincinnati Country Club
05.2024 - 08.2024

Server

Deupree House
03.2023 - 08.2023

Hostess

Arthur's Bar, Grill, and Garden
06.2022 - 09.2022

Summer Counselor

Camp Ernst
06.2021 - 07.2022

Walnut Hills High School

Saint Ursula Academy

Indiana University, Bloomington

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Lily Childs