Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Yenia Irvin

Yenia Irvin

Virginia Beach,VA

Summary

Collaborative, hardworking Student offering expertise in order-taking, money handling, and product promotion. Greets guests with a genuine smile, builds rapport, and promotes enjoyable customer experience. Maintains thorough knowledge of the workplace, and active communication to meet expectations.

Overview

3
3
years of professional experience

Work History

Server

TEXASROADHOUSE
Humble, Texas
04.2023 - 08.2024
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Communicated with kitchen staff to maintain steadiness and productivity.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained accuracy while handling payments, giving change, and printing receipts for customers.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Stocked service areas with supplies during slow periods.
  • Explained menu items, describing ingredients and cooking methods upon request.

Cashier

Churches Chicken
Humble , Texas
06.2021 - 05.2022
  • Accepted cash and credit card payments, issued receipts, and provided change.
  • Operated cash register to receive payment by cash, check, and credit card.
  • Worked closely with front-end staff to assist customers.
  • Delivered a high level of customer service using active listening and engagement skills.
  • Tracked company inventories, moved excess stock, and arranged products to improve sales.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Education

Health Sciences

Lone Star College System
Spring, TX

Skills

  • Guest Engagement
  • Attention to detail
  • Adaptability/ flexibility
  • Excellent communication
  • Ability to stay productive in a fast-paced environment
  • Food safety understanding
  • Strong work Ethic
  • Ability to effectively follow directions

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

I enjoy going for daily runs at 5:30 am to watch the sunrise, cooking nutritious foods, and working out at the gym. Additionally, I train in martial arts five days a week and am a part-time college student.

Timeline

Server

TEXASROADHOUSE
04.2023 - 08.2024

Cashier

Churches Chicken
06.2021 - 05.2022

Health Sciences

Lone Star College System

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Yenia Irvin