Lily Coyle
Norristown,PA
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. I am a college student on my way to become a nurse. I am looking for a job in the food industry that will accommodate the fact that I go to school 2 to 3 days a week.
Overview
5
5
years of professional experience
Work History
Server
Ogrady’s Family Restaurant
Phoenixville, PA
08.2021 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
Hostess
Great American Pub
Phoenixville, PA
03.2021 - 07.2021
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Checked identification of customers prior to serving alcoholic beverages.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Demonstrated strong interpersonal skills when interacting with customers.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
Server
Kim’s Seafood
Phoenixville, PA
03.2019 - 03.2020
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Took care of all money transactions at time of payment
- Kept track of market sales according to weight and price
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Education
Associate of Applied Science - Nursing Administration
Montgomery County Community College
Blue Bell, PASkills
- Guest Engagement
- Menu Memorization
- Order Management
- Table Setting
- Food Running
- Food safety understanding
- Professional Appearance
References
References available upon request.
Timeline
Server
Ogrady’s Family Restaurant
08.2021 - Current
Hostess
Great American Pub
03.2021 - 07.2021
Server
Kim’s Seafood
03.2019 - 03.2020
Associate of Applied Science - Nursing Administration
Montgomery County Community College