Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lily Crowell

Kansas City,MO

Summary

Detail-oriented professional with expertise in customer service and data organization. Proven ability to enhance workflow efficiency and improve client satisfaction through effective problem-solving and analytical skills.

Overview

2
2
years of professional experience

Work History

Lead Front Desk Coordinator

Woof's Play & Stay
Prairie Village, Kansas
08.2025 - Current
  • Recorded guest interactions and transactions in reservation system to ensure accurate service delivery.
  • Ensured compliance with company policies regarding safety protocols.
  • Collaborated on marketing strategies to enhance customer satisfaction ratings.
  • Conducted exploratory data analysis to support ongoing projects and initiatives.
  • Created documentation of analytical procedures for future reference and team training.

Administrative Assistant

Stacee Cohn Law
Prairie Village, Kansas
06.2025 - 08.2025
  • Oversaw staff correspondence and record tracking, streamlining data communications and enhancing office operations automation.
  • Compiled and organized data from various sources into reports for management review, facilitating informed decision-making.
  • Managed confidential documents according to established protocol, ensuring compliance and data integrity.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.

Receptionist

NVA Pet Resorts
Olathe, KS
06.2024 - 06.2025
  • Coordinated appointment schedules to enhance client service and ensure efficient use of time.
  • Updated and recorded customer information to ensure accuracy and support account maintenance.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Responded to internal staff inquiries regarding office operations to facilitate smooth workflow.

Education

GED -

. . .
Denver, CO
06-2018

Skills

  • Microsoft Office
  • Computer literacy
  • Customer service
  • Administrative support
  • Confidential document handling
  • Time management
  • Attention to detail
  • Data organization
  • Report generation

Timeline

Lead Front Desk Coordinator

Woof's Play & Stay
08.2025 - Current

Administrative Assistant

Stacee Cohn Law
06.2025 - 08.2025

Receptionist

NVA Pet Resorts
06.2024 - 06.2025

GED -

. . .
Lily Crowell