Detail-oriented professional with expertise in customer service and data organization. Proven ability to enhance workflow efficiency and improve client satisfaction through effective problem-solving and analytical skills.
Overview
2
2
years of professional experience
Work History
Lead Front Desk Coordinator
Woof's Play & Stay
Prairie Village, Kansas
08.2025 - Current
Recorded guest interactions and transactions in reservation system to ensure accurate service delivery.
Ensured compliance with company policies regarding safety protocols.
Collaborated on marketing strategies to enhance customer satisfaction ratings.
Conducted exploratory data analysis to support ongoing projects and initiatives.
Created documentation of analytical procedures for future reference and team training.
Administrative Assistant
Stacee Cohn Law
Prairie Village, Kansas
06.2025 - 08.2025
Oversaw staff correspondence and record tracking, streamlining data communications and enhancing office operations automation.
Compiled and organized data from various sources into reports for management review, facilitating informed decision-making.
Managed confidential documents according to established protocol, ensuring compliance and data integrity.
Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Receptionist
NVA Pet Resorts
Olathe, KS
06.2024 - 06.2025
Coordinated appointment schedules to enhance client service and ensure efficient use of time.
Updated and recorded customer information to ensure accuracy and support account maintenance.
Performed data entry tasks into various computer systems accurately and promptly.
Responded to internal staff inquiries regarding office operations to facilitate smooth workflow.