Lily Dashiell
Chester,MD
Summary
Accomplished in verbal and written communication, decision-making, and conflict resolution. A strong ability to lead teams and improve service quality. Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings. Highly skilled in adapting to new software's, such as Microsoft office, outlook and Maestro. I have often been described as a quick learner and eager to take on as much as possible.
Overview
2
2
years of professional experience
Work History
Assistant Accommodations Manager
Chesapeake Bay Beach Club
Stevensville, MD
09.2025 - Current
- Managed daily operations to ensure smooth event execution and client satisfaction.
- Coordinated logistics for events, including vendor communication and resource allocation.
- Supervised staff performance, providing training and support to enhance service quality.
- Developed and implemented standard operating procedures to improve efficiency in service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
- Over saw over 100 weddings and Cooperate events.
Market Assistant
Chesapeake Bay Beach Club
Stevensville, MD
05.2024 - Current
- Conducted research to identify trends and opportunities for promotion.
- Assisted in developing marketing materials for various initiatives.
- Managed social media accounts, enhancing brand visibility and engagement.
- Analyzed customer feedback to improve service offerings and experiences.
- Contributed creative ideas during brainstorming sessions for innovative marketing campaigns that drove revenue growth.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to orders or product information.
- Implemented specialty drinks, and advertised, for over a year.
Dickinson Electronic Archive Intern
University of Maryland
College Park, MD
01.2025 - 05.2025
- Organized archival materials to enhance accessibility and improve retrieval processes.
- Assisted in cataloging and digitizing historical documents using software systems.
- Conducted research to support preservation initiatives and ensure compliance with archival standards.
- Collaborated with team members to develop workflows for efficient processing of incoming collections.
Education
Bachelor of Science - English
University of Maryland, College Park
College Park, MD05-2025
Associate of Arts - Secondary Education
Chesapeake College
Wye Mills, MD05-2023
Skills
- Customer service
- Team leadership
- Time management
- Conflict resolution
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
Timeline
Assistant Accommodations Manager
Chesapeake Bay Beach Club
09.2025 - Current
Dickinson Electronic Archive Intern
University of Maryland
01.2025 - 05.2025
Market Assistant
Chesapeake Bay Beach Club
05.2024 - Current
Bachelor of Science - English
University of Maryland, College Park
Associate of Arts - Secondary Education
Chesapeake College