Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lily Denton

Mesa,AZ

Summary

I thrive at helping others and solving problems for customers. I enjoy being around people and working with them. I’m constantly smiling and giving off good energy. I am a dedicated customer service professional with proven multitasking abilities. Committed to maintaining professional relationships, I hope to increase profitability and drive business results.

Overview

5
5
years of professional experience

Work History

Nanny

Stephen Cathers
Mesa, Arizona
11.2021 - Current
  • Supported children in play activities, meals and snacks, hygiene and socialization.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Engaged with children on age-appropriate level.

Server

Varsity Tavern
Tempe, AZ
10.2020 - 11.2021
  • (HOURS CUT DUE TO COVID-19 PANDEMIC) -Greet customers, clean dining area between guests
  • Request photo ID to serve alcoholic beverages
  • Collaborate with hosts and other servers to serve food and drinks
  • Calculate charges, issue table checks, and collect payments.
  • Cultivated warm relationships with regular customers.

Server

PF Chang’s
Chandler, AZ
12.2019 - 10.2020
  • LAID OFF DUE TO COVID-19 PANDEMIC) -Greeted customers, answered questions and recommended specials
  • Maintained a professional enviroment to make customers feel comfortable
  • Addressed concerns or complaints quickly to improve service
  • Processed customers’ payments and provided receipts

Membership Representative

EOS Fitness
Mesa, AZ
05.2019 - 12.2019
  • Marketed memberships to future customers
  • Managed exercise and classroom areas
  • Worked with clients to set goals and tracked individual goals
  • Upsold memberships where applicable.
  • Actively engaged clients upon entrance with pleasant greeting.

Sales Associate

Hollister Co
Chandler, AZ
06.2017 - 06.2019
  • Maximized customer satisfaction through efficiently completing purchases, locating items, and signing up for reward programs
  • Reconciled register each night, maintained organization of store
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Heritage Academy
2018

Skills

  • Operates well in fast-paced environment
  • Focused problem-solver
  • Quick learner
  • Experienced in customer service
  • Attentive to customer satisfaction
  • Deals well with issues and complaint resolution

Timeline

Nanny

Stephen Cathers
11.2021 - Current

Server

Varsity Tavern
10.2020 - 11.2021

Server

PF Chang’s
12.2019 - 10.2020

Membership Representative

EOS Fitness
05.2019 - 12.2019

Sales Associate

Hollister Co
06.2017 - 06.2019

Heritage Academy
Lily Denton