Lily Escalante
Topeka,Kansas
Summary
Friendly counter staff with experience in order taking, payment processing and food safety. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers. Hard-working and trustworthy student and employee prepared to contribute service-minded and dedicated attitude to dynamic counter service team. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations. Customer-oriented counter staff with 2 years of experience delivering prompt and courteous service in fast-paced dining establishment. Warm and inviting individual with in-depth knowledge of kitchen appliances and gadgets. Recognized for going extra mile and aligning sales goals.
Overview
2
2
years of professional experience
Work History
Counter Server
Glory Days Pizza
06.2021 - Current
- Managed multiple tasks in high-volume environment.
- Greeted all guests upon arrival and offered immediate assistance.
- Processed cash, debit and credit card payments.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Demonstrated knowledge and applied proper food handling standards.
Education
High School Diploma -
Washburn Rural High
Topeka, KS05.2024
Skills
- Floor Sweeping
- Table Layout
- Serve Customers
- Ordering Procedures
- Phone Orders
- Managing Multiple Tasks
- Customer Assistance
- Patron Engagement
Timeline
Counter Server
Glory Days Pizza
06.2021 - Current
High School Diploma -
Washburn Rural High
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