Lily Feinberg
Minneapolis,MN
Summary
High energy motivated college student with excellent communication skills.
Team player with the energy and aptitude to juggle multiple responsibilities in high-stress situations.
Ability to work with a diverse group of co-workers across many functions.
Excellent customer rapport and customer satisfaction which has led to repeat customers
Overview
5
5
years of professional experience
Work History
Server
Northern Taphouse
05.2024 - Current
- Server in a popular local bar-grill restaurant that utilizes the Toast system.
- Collaborate with other employees to maintain a positive, efficient, and clean work environment.
- Provide excellent customer service, order accuracy, and customer satisfaction.
- Upsell items on the menu
- Create and maintain relationships with restaurant regulars
Nanny
Various Families
01.2023 - Current
- Supervise up to 4 children
- Engage children with fun and educational indoor and outdoor activities
- Manage children's schedules throughout the day, including school and after-school activities
Server
Tavern Grill
09.2022 - 05.2024
- Accurately recorded orders on POS system and cashed out customers after each meal
- Recognized for ability to upsell acumen and for ability to provide excellent customer service
- Worked with barbacks and other team members] to keep facility clean, organized, and well stocked
- Gained strong foundation in customer service
Marketing Intern
Momentum Growth Solutions
01.2024 - 04.2024
- Developed projects comparing and contrasting various brand marketing strategies: including jones Road, Glossier, a personal brand identity and Women's Share Podcast
- Gained skills in presenting to customers, effectively running meetings, and providing meaningful and successful follow-up
Server
Edina Country Club
05.2022 - 08.2022
- Promptly serve food orders and various hot and cold beverages to customers
- Check back to ensure customers are satisfied with all food items
- Process customer payments
- Accurately record and submit each guest's food order to the kitchen staff
- Greeted customers and offered to take an order or check back
- Checked on each table regularly to ensure order accuracy and customer satisfaction
Recreational Gymnastics Coach
Hopkins High School
09.2020 - 09.2021
- Worked with children ages 3-7
- Provided instruction on basic gymnastics skills
- Worked with other high school instructors to create a fun environment that fostered a love of gymnastics
Childcare Aide
Step By Step Montessori Schools
09.2019 - 03.2020
- Assisted teachers with all day to day activities
- Responsible for children ages 3-5 and toddlers
Education
Bachelor of Arts - Marketing
Augsburg University
Minneapolis, MN05-2026
Bachelor of Arts -
Normandale Community College
Minneapolis, MNBachelor of Arts -
University of Arizona
Tucson, AZSkills
- Excellent Communication
- Sales Acumen
- Team Player
- Social Media Savvy
- Ability to work in a high stress environment
- Strong work ethic
Timeline
Server
Northern Taphouse
05.2024 - Current
Marketing Intern
Momentum Growth Solutions
01.2024 - 04.2024
Nanny
Various Families
01.2023 - Current
Server
Tavern Grill
09.2022 - 05.2024
Server
Edina Country Club
05.2022 - 08.2022
Recreational Gymnastics Coach
Hopkins High School
09.2020 - 09.2021
Childcare Aide
Step By Step Montessori Schools
09.2019 - 03.2020
Bachelor of Arts - Marketing
Augsburg University
Bachelor of Arts -
Normandale Community College
Bachelor of Arts -
University of Arizona
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