Lily Feliciano
Cranford
Summary
Hardworking professional offering several years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of pos system operations. I’m an artist at heart, and I’ve used that creativity in several of my previous roles. I’ve designed eye-catching signage, promotional materials, and displays that have helped my employers locations stand out. Whether hand-drawn or digital, I enjoy using my artistic skills to bring visual ideas to life. My creative background adds a unique touch to everything I do.
Overview
4
4
years of professional experience
Work History
Head Cashier
Home Depot
Garwood
09.2022 - 07.2025
- Conducted regular spot checks of cashier performance to ensure accuracy when processing payments.
- Collaborated with the management team to determine appropriate staffing levels for peak hours.
- Coached employees on best practices for handling customer complaints quickly and effectively.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
- Assisted other departments when needed by providing additional support during busy periods.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
Clerk
Centennial Avenue Pool
Cranford
08.2021 - 08.2022
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Provided guidance and support to visitors throughout the registration process.
- Provided assistance with completion of paperwork related to the registration process.
- Performed data entry into the company's database system.
- Verified and recorded cash totals from daily receipts.
Education
GED -
General Educational Development Diploma
Cranford, NJ07-2022
Skills
- Payment processing
- Cash handling
- Staff scheduling
- Transaction reconciliation
- Conflict resolution
- Customer relationship management
- Team leadership
- Digital painting
- Graphic design
- Visual merchandising
Timeline
Head Cashier
Home Depot
09.2022 - 07.2025
Clerk
Centennial Avenue Pool
08.2021 - 08.2022
GED -
General Educational Development Diploma
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