Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
StoreManager

Elizabeth Dornbos

Burbank,IL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Manager

Family Dollar
04.2021 - Current
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained records related to sales, returns and inventory availability.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.

Barista

Target
10.2019 - 06.2021
  • Created wide variety of products in average shifts with consistently positive customer satisfaction scores.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Upsold specialty items with beverages, increasing store sales.

Education

High School Diploma -

Reavis High School
Burbank, IL
05.2018

Skills

  • Maximizing Profitability
  • Loss Prevention Procedures
  • Budget Development
  • Brand Visibility
  • Sales Quota Management
  • Materials Storage
  • Service Delivery

Accomplishments

  • Exceeded monthly store sales goals 24 months in a row.
  • Increased sales by 14% by coaching department managers on new merchandising standards.
  • Collaborated with team of project managers in developing the Grand opening of new stores.
  • Achieved top 500 in a national store ranking for 2021 & 2022.

Certification

  • Certified Forklift Driver, OHSA - July 2023

Timeline

Store Manager

Family Dollar
04.2021 - Current

Barista

Target
10.2019 - 06.2021

High School Diploma -

Reavis High School

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Elizabeth Dornbos