Lily Gissal
Madison,WI
Summary
Friendly and polite with a genuine interest in providing positive and comfortable customer service a in fast-paced restaurant environment. Efficient at multitasking while maintaining attention to detail, curious with a constant desire to improve and learn new skills. Values communication and teamwork.
Overview
4
4
years of professional experience
Work History
Restaurant Server
Pancake Cafe
Fitchburg, WI
06.2022 - Current
- Maintained a clean and well-stocked section and contributed to team success by assisting other servers during the rush.
- Prioritized guests satisfaction by offering recommendations and providing attentive service throughout the duration of their stay.
- Helped familiarize new hires with menu items and improve their skills in customer service.
- Communicated with customers in English and Spanish, improving customer experiences by serving them in their dominant language.
Restaurant Server
Bobbers Island Grill
Wisconsin Dells, WI
06.2025 - 08.2025
- Quickly memorized menu items, weekday specials, and the drink menu to make helpful recommendations to customers.
- Became familiar with the dining room layout, table numbers and side-work tasks.
- Collaborated with co-workers on parties of 30+ customers to provide exceptional service and a positive dining experience.
Research Assistant
Language Acquisition and Bilingualism Lab
Madison, WI
01.2025 - Current
- Assisted with research on language learning in bilingual children, late-talkers and children with Autism Spectrum Disorder
- Involvement in community outreach and education, translation and bilingual communication, and data transcription
- Present and participate at literature reviews pertaining to ongoing research in bilingual language acquisition.
- Collaborated with lab members to analyze data using statistical software, ensuring accuracy of results.
Education
Bachelor of Arts - Communication Sciences And Disorders
UNIVERSITY OF WISCONSIN-MADISON
Madison, WI05-2028
Bachelor of Arts - Spanish Double Major
UNIVERSITY OF WISCONSIN-MADISON
Madison, WI05-2028
High School Diploma -
VEL PHILLIPS MEMORIAL HIGH SCHOOL
Madison, WI06-2024
Skills
- Fluent in English & Spanish
- Proficient in Italian & French
- Multitasking and organization
- Complex problem-solving
- Interpersonal communication
- Making others smile
ACHIEVEMENTS
Awards: AP Scholar with Honor Award, National Honor Society, Deans List, Seal of Biliteracy in Spanish and French
Timeline
Restaurant Server
Bobbers Island Grill
06.2025 - 08.2025
Research Assistant
Language Acquisition and Bilingualism Lab
01.2025 - Current
Restaurant Server
Pancake Cafe
06.2022 - Current
Bachelor of Arts - Communication Sciences And Disorders
UNIVERSITY OF WISCONSIN-MADISON
Bachelor of Arts - Spanish Double Major
UNIVERSITY OF WISCONSIN-MADISON
High School Diploma -
VEL PHILLIPS MEMORIAL HIGH SCHOOL