Lily Goodson
Cedar City,UT
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
The Home Depot Inc
Cedar City, UT
03.2023 - Current
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed positive relationships with customers through friendly interactions.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered customer inquiries via phone, email, and chat.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Temple Clothing Worker
The Church Of Jesus Christ Of Latter-day Saints
Lake Oswego, OR
04.2022 - 03.2023
- Addressed customer needs, responding to specific requests.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Upheld high standards of productivity and quality in operations.
- Worked hard to learn required tasks quickly to maximize performance.
Education
General Studies
Southern Utah University
Cedar City, UTSkills
- Problem Resolution
- Store maintenance
- Retail sales customer service
- Product Sales
- Critical Thinking
- Courteous demeanor
- Adaptive team player
Timeline
Customer Service Representative
The Home Depot Inc
03.2023 - Current
Temple Clothing Worker
The Church Of Jesus Christ Of Latter-day Saints
04.2022 - 03.2023
General Studies
Southern Utah University