Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Lily Gruber

Boulder,CO

Summary

Strong leader and problem-solver dedicated to streamlining operations and promote organizational efficiency. Uses independent decision-making skills and sound judgment to impact company success positively, no matter the industry.

Overview

5
5
years of professional experience

Work History

Team Member and Manager

Ripple Frozen Yogurt
05.2021 - Current
  • Recommended specific products and services in alignment with individual needs, requirements and specifications.
  • Greeted customers entering store and responded promptly to customer needs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Regular Babysitter

Private Family Hire
03.2019 - Current
  • Demonstrated empathy and kindness to display positive character traits.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.

Front of House Server

Tandoori Grill
05.2023 - 09.2023
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Education

Public Relations, Advertising, And Marketing

Chapman University
Orange, CA
05.2027

High School Diploma -

Fairview High School
Boulder, CO
05.2023

Skills

  • Customer Service
  • Complaint Resolution
  • Media Relations
  • Scheduling
  • Proficient in photoshop and various AI technologies for marketing and branding
  • Cash Handling

Accomplishments

  • 4.0 GPA Student
  • Attendee of #4 film school in the country, earned through selective admissions process
  • Treasurer of Chapman's on-campus mindful and meditation club

Timeline

Front of House Server

Tandoori Grill
05.2023 - 09.2023

Team Member and Manager

Ripple Frozen Yogurt
05.2021 - Current

Regular Babysitter

Private Family Hire
03.2019 - Current

Public Relations, Advertising, And Marketing

Chapman University

High School Diploma -

Fairview High School

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Lily Gruber