Peter N. Mackey Jr
Longwood,FL
Summary
Reliable grocery team member with relevant experience in handling, stocking and organizing product on store shelves. Possess strong customer service skills, adept at prioritizing tasks and maintaining cleanliness of work area. Demonstrated ability to contribute positively to store environment by fostering team collaboration and improving customer satisfaction levels.
Attentive Grocery Team Member provides friendly and efficient customer service, demonstrating sincerity, and respect during all interactions. Exhibits teamwork to provide pleasant working and shopping environment. Demonstrates excellent communication and relationship-building skills.
Overview
10
10
years of professional experience
Work History
Grocery Team Member, Grocery Team Trainer, Grocery Supervisor Manager
Whole Foods Market
Altamonte Springs, FL
05.2021 - Current
- Receive and breakdown trucks and shipments that come in for the team to stock out on the store salesfloor
- Provide customers with exceptional customer service answering all questions and helping them find what they need or any alternatives if we do not have what they need
- Take the temperature of all the cooler and freezer units in the store every three hours to ensure that they are operating at a safe temperature
- Organize all backstock in the backroom storage, to make sure that there is space to properly receive future shipments in the loading dock area
- Stock products from trucks to the salesfloor and organize the isles so merchandise is visible for customers to see what all the products we have to offer
- Handle advertisement changeovers and build displays to market them in a way that will make a product sell better
- Putting certain sale products close by other products that compliment that certain product
- Take care of special orders for customers that request a certain amount of a product and build a friendly connection with our regulars and any customer to let them know that I will help them get what they need as best we can
- Answer all phone calls placed to the store with questions regarding anything in the grocery department
- Manage the grocery team by ensuring that we are using our time wisely to make sure that all our daily task get done, give them instructions and guidance on what to do next, assign certain team members to areas that are leaning more into their strengths to finish our tasks, and handle any complications or problems that may arise on our team
- Take the count of the inventory on hand and order what we need for the holes on the shelves to ensure the store is constantly not missing out on potential sales
Backroom Logistics Team Member
Target
Lake Park, FL
09.2015 - 12.2018
- Pulled merchandise to ensure that the sales floor was always filled
- Back stocked and organized all products in the store making sure that everything was kept organized to make day to day work easier on everyone
- Whenever needed I would provide help to the unload team to get the trucks unloaded and put away in a timely manner
- Pulled and fulfilled online store orders for customers
Women’s Shoe Expeditor
Macy’s
Palm Beach Gardens, FL
08.2014 - 05.2016
- Manage and keep the stockroom as neat as possible and accessible for everyone
- Helped find and picked the shoe orders for the sales associates on the sales floor in a timely manner to ensure sales were met
- Picked up and cleaned up any shoes or merchandise that was left on the sales floor to keep a clean environment for shoppers and coworkers
Education
AA Degree -
Valencia College
FL01.2025
AA Transfer Degree - Working towards
Palm Beach State College
Palm Beach Gardens, FL05.2020
High School Diploma -
Palm Beach Lakes High School
West Palm Beach, FLSkills
- Reading comprehension
- Writing
- Oral communication
- Microsoft Word
- PowerPoint
- Excel
- Teamwork
- Independent work
- Merchandising techniques
- Sales promotion
- Cleanliness and hygiene
- Store maintenance
- Stock management
- Assisting customers
- Customer service
- Workplace safety
References
- Zane D., (561) 574-4660, Former Coworker
- Andrea Rogers, (407) 437-9415, Former Coworker
- Gabrielle Nelson, (321) 424-3544, Former Coworker
- Algory Tilus, (561) 619-0586, Former Coworker
Certificationsandskills
- Excellent reading comprehension, writing and oral communication skills.
- Certifications of mastership and experience in Microsoft Word, PowerPoint & Excel.
- Very capable of working great in a team or alone working environment all to ensure that the task at hand is complete.
Timeline
Grocery Team Member, Grocery Team Trainer, Grocery Supervisor Manager
Whole Foods Market
05.2021 - Current
Backroom Logistics Team Member
Target
09.2015 - 12.2018
Women’s Shoe Expeditor
Macy’s
08.2014 - 05.2016
AA Degree -
Valencia College
AA Transfer Degree - Working towards
Palm Beach State College
High School Diploma -
Palm Beach Lakes High School