Lily Guinn
Donkers
Marquette,MI
3
years of professional experience
Dependable Customer Service and Food Service Professional experienced in order fulfillment, customer communication, and food preparation. Delivered timely and accurate service through effective teamwork and a strong work ethic. Committed to fostering a friendly environment while continually developing skills in hospitality and sales.
Work History
Waitress/Hostess
4 Months- Managed front of house service by greeting customers, seating guests, taking orders, and processing checkouts, enhancing customer satisfaction, supported back of house operations with kitchen experience.
Store Representative
1 Year 4 Months- Moved and stocked products at Meijer, completed aisle resets, and transported product carts between sections to maintain store organization.
- Assisted customers with product selection, service questions, and issue resolution.
- Processed sales transactions, returns, and exchanges accurately.
- Maintained organized merchandise displays and restocked shelves to support store presentation.
Sales Associate
11 Months- Prepared online pickup and delivery orders in OPD department, transported and loaded purchases into customers vehicles, ensuring timely and efficient service.
- Assisted customers with product selection, locating merchandise, and answering store questions.
- Processed cash, card, and self checkout transactions accurately at register.
- Restocked shelves and organized displays to maintain merchandise availability and presentation.
Waitress/Line Cook
8 Months- Assembled food, organized kitchen, cleaned dishes, and maintained floors with attention to detail, ensuring clean and efficient daily operations.
- Managed future orders and events while quickly working efficiently under pressure, completing tasks correctly and cleanly with proper training.
- Managed heavy box transport to ensure efficient workflow. and maintained a positive, honest, and polite approach with customers while contributing as a reliable, adaptable crew member.
Crew Memeber
10 Months- Assembled sandwiches and prepared fried chicken and fish products using food service procedures, ensuring timely delivery of quality menu items.
- Lifted heavy boxes and stocked materials to maintain organized supplies, supporting efficient restaurant operations.
- Met deadlines and supported team priorities through hard work, dedication, and reliability, consistently aiming to exceed performance expectations.
- Demonstrated teamwork by taking pride in quality work and maintaining a dependable, service focused approach during daily operations.
Education
High school diploma
Skills
Order Entry
Restaurant Operations
POS operations
Cleaning expertise
Customer Interactions
Fast-Paced Environment
Meal Preparation
Restaurant experience
Restaurant operations
Assembly
Stock replenishment
Dining service
Client relations
Physical Endurance operations
Teamwork
Customer Assistance
Time management
Point-of-Sale Systems
Customer etiquette
Client relations
Additional Information
I was given the opportunity from my general manager to become a crew trainer and a manager myself. I have trained 3 people, and now those people are far better at understanding and executing what is needed for their job title. I trained one of my managers 'and' now she can confidently do her job in the kitchen during rush hours.
Work Authorization
Authorized to work in the US for any employer
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Waitress/Hostess
Donkers
07.2026 - CurrentRead More
Sales Associate
Walmart
05.2025 - 04.2026Read More
Store Representative
Hyer
01.2025 - 05.2026Read More
Waitress/Line Cook
Stone cup and coffee house
05.2024 - 01.2025Read More
Crew Memeber
McDonald's
05.2023 - 03.2024Read More
Escanaba Area Public High School
High school diploma
Read More