Lily Guzman

• Prioritized drink requests while managing interruptions.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
• Made and served brand-specific café beverages focused on speed, quality, and consistency.

• Helped customers complete purchases, locate items and join reward programs.
• Greeted customers and helped with product questions, selections and purchases.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Maintained clean sales floor and straightened and faced merchandise.

• Recommended products based on solid understanding of individual customer needs and preferences.
• Prioritized drink requests while managing interruptions.
• Elevated customer loyalty by using strong communication abilities to resolve customer problems.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Explained beverage preparation and offered samples to help customers choose ideal items.
• Maintained regular and consistent attendance and punctuality.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
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