Lily Hammond
Ulta
Essex,MD
8
years of professional experience
1
Language
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Work History
Cashier
9 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring proper cash handling and accountability.
- Assisted customers with product selections, enhancing overall shopping experience.
- Managed inventory levels, restocking shelves to ensure product availability.
- Advised clients on makeup techniques and product selection to enhance personal style.
- Conducted personalized makeup sessions, ensuring client satisfaction with final looks.
Front Desk Receptionist
2 Years 2 Months- Provided a warm greeting to guests upon arrival, providing a positive first impression of the company
- Managed high volume of incoming calls, ensuring timely and accurate direction to appropriate departments or individuals
- Scheduled appointments and maintained an organized calendar for multiple staff members
- Handled all incoming and outgoing mail, packages, and deliveries, ensuring efficient processing and delivery to respective recipients
- Efficiently handled all incoming and outgoing mail, packages, and deliveries
- Managed sensitive information with strict confidentiality protocols with utmost discretion while maintaining strict confidentiality protocols
Nanny
2 Years 2 Months- Provided attentive and nurturing care for children, ensuring their safety and well-being at all times
- Created a stimulating and educational environment by planning age-appropriate activities, including arts and crafts, games, and outings
- Facilitated open communication with parents to discuss daily routines, behavioral concerns, and developmental milestones, fostering trust and collaboration
- Applied positive discipline techniques to encourage good behavior and promote independence and self-confidence in children
- Assisted with homework assignments and provided tutoring support in various subjects as needed
- Assisted with homework assignments and provided tutoring support in various subjects.
- No company involved
Cashier / Cook
2 Years 4 Months- Processed customer transactions accurately and efficiently, ensuring smooth payment experiences with cash, credit cards, and electronic payments
- Maintained balanced cash drawer, promptly reconciling discrepancies to uphold financial integrity
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Trained new cashiers on transaction procedures and customer issue resolution, fostering team readiness and service quality
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
Education
High School Diploma - Criminal Justice
College
Skills
Multilingual
Customer service
Work ethic
Communication skills
Computer literacy
Administrative experience
Time management
Work ethic and integrity
Customer assistance
Patience and empathy
Languages
Spanish - Fluent
Timeline
Cashier
Ulta
01.2026 - CurrentRead More
Front Desk Receptionist
ExpressCare Urgent Care Centers
10.2023 - 12.2025Read More
Nanny
06.2021 - 08.2023Read More
Cashier / Cook
Chipotle Mexican Grill
01.2019 - 05.2021Read More
Howard County Community College
High School Diploma from Criminal Justice
Read More