Carla R. Solano
Reynosa,Tamaulipas
Summary
Dynamic professional with a strong background in customer service at La Super Papeleria, excelling in team collaboration. Multilingual and detail-oriented, I fostered customer relationships that enhanced repeat business while efficiently managing inventory and maintaining a clean environment. Proven ability to multitask and solve problems effectively.
Overview
1
1
year of professional experience
Work History
Cashier
La Super Papeleria
Reynosa, Tamps
05.2025 - 08.2025
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Assisted customers with product inquiries and provided recommendations.
- Maintained organized cash register area, ensuring cleanliness and functionality.
- Handled cash, credit, and debit transactions with attention to detail.
- Collaborated with team members to improve customer service experiences.
- Supported inventory management by restocking shelves as needed.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Communicated effectively with team members to resolve customer inquiries promptly.
Secretary
IntegraDent
Reynosa, Tamps
06.2024 - 07.2024
- Managed appointment scheduling using electronic health records system.
- Assisted in patient communication, ensuring timely responses and accurate information delivery.
- Maintained confidentiality of sensitive information in compliance with industry regulations.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Supported administrative tasks, including document preparation and file organization for efficient access.
Education
High School Diploma -
Instituto Internacional De Estudios Superiores
Reynosa, TampsBachelor of Science - Psychology
The University of Texas Rio Grande Valley
Edinburg, TX05-2027
Skills
- Customer service
- Patience and empathy
- Team collaboration
- Multilingual
- Cleaning and sanitizing
- Written and verbal communication
- Professionalism and courtesy
- Attention to detail
- Problem-solving
- Multitasking and organization
- Fast learner
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Professional Working
Interests
- Crafting and DIY Projects
- Exploring various forms of art, such as writing, painting, and music, to nurture creativity and personal growth
- Road Trips
- I enjoy helping others and giving back to the community
- Avid Reader
- I like working with my hands and fixing things
Timeline
Cashier
La Super Papeleria
05.2025 - 08.2025
Secretary
IntegraDent
06.2024 - 07.2024
High School Diploma -
Instituto Internacional De Estudios Superiores
Bachelor of Science - Psychology
The University of Texas Rio Grande Valley