Lily Holewa
Wallingford,CT
Summary
Experienced with handling customer inquiries over the phone in fast-paced environments. Proven ability to maintain calm demeanor during high call volumes, effectively resolving issues and fulfilling orders. Strong communication skills and aptitude for multi-tasking essential tasks simultaneously. Significant impact made in previous roles through improved efficiency and increased customer satisfaction scores.
Overview
2026
2026
years of post-secondary education
Work History
Phone girl
Amore Apizza
Wallingford, CT
09.2025 - Current
- Managed incoming phone orders for pizza and other menu items.
- Assisted customers with menu selections and special requests.
- Processed payments accurately and efficiently over the phone.
- Provided friendly customer service to enhance guest experience.
Education
Homeschool
Wallingford, CTSkills
- Customer service
- Communication skills
- Time management
- Problem resolution
- Order processing
- Team collaboration
- Call handling
- Guest relations
- Teamwork
- Adaptability
- Multitasking capacity
- Welcoming customers
- Professionalism
- Customer assistance
- Adaptability and flexibility
- Self motivation
- Front desk management
- Problem-solving
- Critical thinking
- Greeting customers
- Decision-making
Affiliations
- All Star Cheer
- Minor league Softball
- Horse back riding
- Hair stylist
References
References available upon request.
Timeline
Phone girl
Amore Apizza
09.2025 - Current
Homeschool