Lily Holland
Carterville,IL
Summary
Equipped to manage different types of emergency situations, build alliances and screen for specific services. Excellent multitasking, organizational and conflict resolution skills. Energetic and motivated to assist anyone in crisis.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crisis Counselor 2
Centerstone Of Illinois
Carterville, Illinois
06.2020 - Current
- Conducted assessments to determine the appropriate level of care for clients in crisis.
- Provided emotional support and guidance to individuals dealing with a variety of life issues, including grief, depression, anxiety, substance abuse, trauma and relationship conflicts.
- Responded promptly to emergency situations by providing crisis intervention services.
- Educated families about effective communication techniques for managing conflict resolution.
- Provided referrals to external providers when necessary for further evaluation or treatment.
- Maintained accurate records of all client interactions using an electronic health record system.
Integrated Assessment Screener
Northern Illinois University Athletics
DeKalb, IL
01.2024 - 06.2024
- Executed diagnostic substance abuse assessments, identifying necessary intervention levels for effective treatment.
- Conducted parenting capacity evaluations, determining necessary interventions to support improved parenting skills.
- Integrated assessment findings and case file reviews to produce forensic reports, outlining prognoses for family reunification and tailored service recommendations.
Education
Masters of Social Work - Social Work
Southern Illinois University
Carbondale, IL05-2020
Skills
- Safety Planning
- Suicide Prevention
- Mental Health Assessment
- Documentation skills
- De-Escalation Techniques
- Reflective listening
- Referral Coordination
- Behavioral Health
- Patient Advocacy
- Decision-Making
Certification
- LSW
- ILLINOIS MEDICAID CRISIS ASSESSMENT TOOL-CERTIFIED
Timeline
Integrated Assessment Screener
Northern Illinois University Athletics
01.2024 - 06.2024
Crisis Counselor 2
Centerstone Of Illinois
06.2020 - Current
- LSW
- ILLINOIS MEDICAID CRISIS ASSESSMENT TOOL-CERTIFIED
Masters of Social Work - Social Work
Southern Illinois University
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