Lily Kachumbo
Bowie,MD
Summary
Diligent IT Intern excels in collaborating with technology specialists to assist project management. Accurately prescribes troubleshooting measures and contributes to problem resolution. Supports IT team members in ascertaining optimum policies to secure sensitive information. Offers crucial IT assessment to ease staff decisions on patches, updates and troubleshooting.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IT Intern
American Institutes for Research
06.2023 - 08.2023
- Learned, analyzed, and tested new technologies and conducted a review of the organization's IT SharePoint page and provided recommendations to the Senior IT Project Manager
- Supported the IT department in configuring new hire devices and developed Standard Operating Procedures(SOPs) enrolling devices to Autopilot &JAMF, configuring replacement Macs, and wiping computers for external use
- Developed fundamental skills in Active Directory operations, including user account management, license allocation, and software management tools such as Cherwell.
Intern
Enterprise Hall
06.2022 - 09.2022
- Supported Corporate Strategy, Information Technology, and Marketing areas
- Successfully performed work in a remote setting, meeting company expectations while also managing school and other responsibilities
- Web development- Revamped a web-based intake form to ensure clean data collection
- Developed technical requirements, test cases, and a mock-up for a new landing page
- Gained familiarity with Salesforce CRM and earned multiple badges on Trailhead (learning platform).
Education
Masters of Science - Information Security & Assurance
Towson University
Towson, MD05.2024
Skills
- Java
- Continuous learning mindset
- HTML
- Strong Communication Skills
- Software Troubleshooting Abilities
- Networks
- Operating System Knowledge
- Information Security Awareness
- Cloud computing understanding
- Cybersecurity best practices
- Critical Thinking
- Teamwork and Collaboration
- Technical Troubleshooting
- Networking issues
- Information Security
- Security Patches
- System monitoring
- Problem Analysis
Certification
CompTIA Security + In progress
Accomplishments
Relevantprojectsandclasses
- Network Security class, Fall 2022, Gained Proficiency in network security principles and tools that detect, prevent, and mitigate network systems such as basics of cryptography, SSL/TLS, TCP/IP, Digital signatures, authentication applications, Intrusion detection (including Firewalls), Mitigation and prevention systems, email security, and cyber threat prevention mechanisms.
- Information system vulnerability and risk analysis class, Spring 2022, Acquired knowledge in threat, vulnerability, and risk management and the implementation of security controls for managing risks to minimize the impacts of cyber-attacks, and insider threats ensuring integrity and privacy of data is maintained. Explored various government and industry best security practices used and the response and recovery process for intrusion incidents such as NIST and HIPPAA.
- Cloud Management Archive System: System Proposal, Spring Semester 2022, Designed a proposal for a system that can access and send tracking files for a hybrid respite home
Timeline
IT Intern
American Institutes for Research
06.2023 - 08.2023
Intern
Enterprise Hall
06.2022 - 09.2022
Masters of Science - Information Security & Assurance
Towson University
CompTIA Security + In progress
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