Lily Knight
Alpharetta,GA
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
1
1
year of professional experience
Work History
Sales Representative/Social Media Manager
Monkees Boutique LLC
07.2023 - Current
- Posted content on both Instagram and TikTok daily, targeting new viewers and followers
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Special Program Volunteer
YMCA
03.2023 - 04.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running event called "Kindermarket" by helping with organization and planning
- Communicated with staff members to stay informed about volunteer opportunities and events.
Bigger Vision Volunteer
Bigger Vision Of Athens
10.2022 - 12.2022
- Helped clients navigate social services system and access needed resources.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Assisted clients with obtaining housing, employment and support resources.
- Coordinated with different service providers to meet clients' individual needs.
Education
Bachelor of Psychology -
University of Georgia, Franklin College
Skills
- Retail Sales Customer Service
- Sales Expertise
- Microsoft PowerPoint
- Active Listening
- Stock Management
- Product Promotion
- Team Development
- Product Organization
- Problem-Solving Ability
- Retail Materials Management
- POS Systems Expertise
- Critical Thinking
Timeline
Sales Representative/Social Media Manager
Monkees Boutique LLC
07.2023 - Current
Special Program Volunteer
YMCA
03.2023 - 04.2023
Bigger Vision Volunteer
Bigger Vision Of Athens
10.2022 - 12.2022
Bachelor of Psychology -
University of Georgia, Franklin College
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