Lily Korpella
Asheville,NC
Summary
Driven to succeed in a challenging and stimulating environment, while building experience for advancing opportunities. A natural leader, with a firm grasp of communication ethics, and empathy, dedicated to learn more. Authorized to work in the US for any employer
Overview
11
11
years of professional experience
Work History
Server Assistant / Hostess
Ukiah Japanese Smokehouse
09.2022 - Current
- Provided excellent guest service interactions
- Food inspection
- Table setting
- Sat over 150 diners per night while upholding restaurant’s high service standards
Lead Reservationist
Ukiah Japanese Smokehouse
06.2021 - 09.2023
- Responsible for daily shift reports and posted receipts to the appropriate general ledger
- Communicated with customers in making reservations and payments of their stay in person and via telephone
- Provided and elevated customer experience to generate loyal clientele
Hostess / Server
Red Ginger Dimsum and Tapas
01.2019 - 10.2019
- Provided an elevated guest experience to generate a loyal clientele
- Organized reservations and walk-in parties to ensure guest satisfaction
- Greeted patrons answered telephone, sat customers at tables, presented menus, took orders, relayed orders to kitchen, arranged dining room, made reservation provisions, cleaned tables, and ensured tidy and organized work area.
Prestige Beauty Advisor
Ulta
08.2018 - 12.2018
- Welcomed each guest while offering a superior customer experience
- Exceeded all sales goals and achieved top tier level sales
- Improved departmental layout and product presentation resulting in overall increased sales for store.
Nanny
Multiple Families
01.2014 - 05.2021
- Helped children develop habits of caring for hygiene and cleanliness
- Presented programs that furthered language and social skills
- Additional household duties included cooking, laundry, cleaning, scheduling, errands, grocery shopping, organizing and chores
- Organized educational recreational activities and games
Education
Communications - Public Relations
University of North Carolina at Asheville
12.2020
High School Diploma -
Battlefield High School
06.2016
Skills
- Strong Writing / Editing Skills (10 years)
- Typing (10 years)
- Dependability
- Social Media Management
- WordPress Languages
- Spanish
- Microsoft Office
- Customer Service
Timeline
Server Assistant / Hostess
Ukiah Japanese Smokehouse
09.2022 - Current
Lead Reservationist
Ukiah Japanese Smokehouse
06.2021 - 09.2023
Hostess / Server
Red Ginger Dimsum and Tapas
01.2019 - 10.2019
Prestige Beauty Advisor
Ulta
08.2018 - 12.2018
Nanny
Multiple Families
01.2014 - 05.2021
Communications - Public Relations
University of North Carolina at Asheville
High School Diploma -
Battlefield High School