Lily Licitar
Plymouth,WI
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
8
8
years of professional experience
Work History
Shipping Manager
TrueNorth Steel
11.2023 - 06.2024
- Streamlined shipping processes by implementing efficient packing and tracking systems.
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Optimized warehouse layout for increased productivity, resulting in faster order fulfillment times.
- Implemented inventory management software to monitor stock levels and prevent product shortages.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
Lead Operations Coordinator
MilliporeSigma
02.2020 - 11.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Trained and mentored junior staff on SAP system operations and functionality.
Operations Coordinator
MilliporeSigma
01.2019 - 02.2020
- Provided direction and guidance to internal teams in order to achieve targets.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Inventory Control Specialist 2
MilliporeSigma
01.2017 - 01.2019
- Maximized performance by monitoring daily activities and mentoring team members.
- Performed data entry and completed proper paperwork.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Inventory Control Specialist 1
MilliporeSigma
08.2016 - 01.2017
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts to maintain accuracy of records.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
Education
High School Diploma -
West Allis Central
West Allis, WISkills
- Microsoft Office
- Transportation Software
- Manage Budgets
- Proficient ERP Experience
Timeline
Shipping Manager
TrueNorth Steel
11.2023 - 06.2024
Lead Operations Coordinator
MilliporeSigma
02.2020 - 11.2023
Operations Coordinator
MilliporeSigma
01.2019 - 02.2020
Inventory Control Specialist 2
MilliporeSigma
01.2017 - 01.2019
Inventory Control Specialist 1
MilliporeSigma
08.2016 - 01.2017
High School Diploma -
West Allis Central
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