Lily Mingo
Jerome,ID
Summary
Motivated Health Science student currently pursuing an associate’s degree at the College of Southern Idaho with aspirations of becoming a respiratory therapist or advancing in the medical field. I hope to help Infants with RSV. I am currently taking ALS. Skilled in customer service, communication, and patient care from hands-on experiences in both clinical and customer-facing roles. Passionate about providing compassionate care, helping others, and creating a positive, supportive environment. Enjoys spending time outdoors in the sunshine and cherishes family connections.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Associate
THREADS
Twin Falls, ID
07.2023 - Current
- Customer Service: Greeted and assisted customers with inquiries, orders, and product information
- Provided exceptional customer service, ensuring a positive experience for all clients
- Order Processing: Managed and processed customer orders accurately and efficiently
- Coordinated with the production team to ensure timely fulfillment of orders
- Sales Support: Assisted customers in selecting products and services that best fit their needs
- Inventory Management: Monitored and maintained inventory levels, ensuring the availability of popular items
- Conducted regular inventory checks
- Billing and Payment Processing: Handled cash, credit card, and electronic payments, ensuring accurate transaction records
- Issued invoices and receipts to customers, maintaining detailed financial records
- Communication: Answered phone calls and responded to emails, addressing customer inquiries and resolving issues
- Liaised between customers and the production team to communicate order details and special requests
- Administrative Duties: Maintained organized records of customer orders, inventory, and financial transactions
- Performed general office tasks such as filing, data entry, and office supply management.
Private Nanny
Standlee Family
Twin Falls, ID
02.2023 - 07.2023
- Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
- Provided supervision and guidance to ensure safety of children in all situations.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Assisted with homework, tutoring and school projects as needed.
- Prepared meals according to dietary needs of the family's children.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Transported the children safely to appointments, social engagements or recreational activities.
- Instructed proper hygiene habits such as brushing teeth or washing hands before meals.
- Administered basic first aid techniques when needed while monitoring health conditions closely.
- Facilitated safe, caring and warm environment for children to stimulate development.
- Transported children to and from school, extra-curricular activities and play-dates.
Private Nanny
Goettle family
Twin Falls, ID
05.2022 - 10.2022
- I was a personal nanny to three small children
- I managed a safe and clean environment, provided lunch, and snack
- I managed nap time.
- Provided supervision and guidance to ensure safety of children in all situations.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Prepared meals according to dietary needs of the family's children.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
- Transported the children safely to appointments, social engagements or recreational activities.
- Responded quickly in emergency situations using sound judgment and problem solving skills.
- Administered basic first aid techniques when needed while monitoring health conditions closely.
Education
Associate's degree - Health Science
College of Southern Idaho
Twin Falls, ID09.2024
High school diploma -
Twin Falls Senior High School
Twin Falls, ID05.2023
Skills
- Nannying
- Childcare
- Babysitting
- Infant Care
- Pet Sitting
- Toddler Care
- Meal Preparation
- Cooking
- Tutoring
- Time Management
- Caregiving
- Math
- Pet Care
- Animal Care
- CPR
- Sales Support
- Front Desk
- Administrative experience
- Computer skills
- Office experience
- Problem-solving skills
- Listening Skills
Certification
- First Aid Certification, 12/01/22, 12/01/24
- BLS Certification, 12/01/22, 12/01/24
- CPR Certification, 12/01/22, 12/01/24
Timeline
Front Desk Associate
THREADS
07.2023 - Current
Private Nanny
Standlee Family
02.2023 - 07.2023
Private Nanny
Goettle family
05.2022 - 10.2022
Associate's degree - Health Science
College of Southern Idaho
High school diploma -
Twin Falls Senior High School
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