Larissa Vieriu
Sterling Heights,USA
Summary
Dedicated receptionist with extensive experience in healthcare and hospitality settings, consistently excelling in delivering exceptional customer service and comprehensive administrative support. Proven expertise in efficiently managing insurance coordination and patient scheduling, ensuring seamless operations in fast-paced environments. Strong communication skills enhance collaboration with healthcare professionals, fostering a team-oriented atmosphere that prioritizes patient care and satisfaction. Committed to maintaining a positive experience for both patients and staff through professionalism and attention to detail.
Overview
7
7
years of professional experience
Work History
Dental Front Desk Insurance Coordinator
Lakeside Family and Implant Dentistry
Clinton Township, MI
06.2025 - 08.2025
- Managed all aspects of insurance coordination for a busy dental office, ensuring accurate and timely processing of claims
- Developed strong relationships with insurance company representatives to facilitate efficient claim processing and resolution of issues
- Collaborated with dentists and hygienists during treatment planning meetings to determine appropriate codes for procedures, resulting in more accurate claim submissions
- Worked closely with the billing department to reconcile payments received from insurance companies against outstanding balances
Medical Secretary/Receptionist
Rochester Primary Care
Rochester Hills, MI
02.2025 - 04.2025
- Maintained knowledge of medical terminology, procedures, and diagnoses to facilitate effective communication with healthcare professionals
- Answered phone calls, screened and directed inquiries to appropriate personnel, providing excellent customer service
- Scheduled and coordinated patient appointments, ensuring efficient use of physician's time
- Verified insurance information for patients, ensuring accurate billing
- Updated patient demographic information regularly to maintain accurate records in compliance with legal requirements
House Cleaning
The Cleaning Authority
Troy, MI
02.2023 - 11.2024
- Performed thorough cleaning of residential homes, ensuring all rooms were cleaned to the highest standards
- Implemented effective organization systems for household items to maintain cleanliness and orderliness
- Followed established safety protocols when handling cleaning chemicals and equipment to ensure a safe working environment
- Communicated effectively with clients to address any concerns or special requests regarding their cleaning needs
Crew member
Panera Bread
Sterling Heights, MI
08.2021 - 05.2023
- Collaborated with team members to ensure efficient workflow during peak hours, resulting in timely service to customers
- Maintained cleanliness and sanitation standards in the kitchen area, including washing dishes, utensils, and equipment
- Prepared and served food items in accordance with established recipes and portion control guidelines
- Followed proper food safety procedures at all times to prevent cross-contamination and maintain a safe dining environment
Server/Waiter
Olive Garden
Sterling Heights, MI
01.2022 - 04.2023
- Provided exceptional customer service by promptly greeting and seating guests, ensuring a positive dining experience
- Efficiently took food and beverage orders from patrons, accurately entering them into the POS system for seamless processing
- Managed multiple tables simultaneously during peak hours, prioritizing tasks and ensuring efficient service
- Handled cash transactions accurately and efficiently using cash registers or handheld devices
Hostess
Romano's Macaroni Grill
Shelby Charter Township, MI
08.2018 - 11.2019
- Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
- Managed the seating chart efficiently to ensure optimal use of available tables
- Effectively communicated with servers and kitchen staff to coordinate seating arrangements and maintain smooth flow of service
- Provided accurate wait time estimates to guests, managing expectations in a professional manner
- Assisted in resolving guest complaints or concerns promptly
Education
Sonography
Oakland Community College
Auburn Hills, MI02.2026
High School Diploma -
James Madison High School
Norcross, GA06.2018
Skills
- Administrative experience
- Workplace efficiency management
- Cleaning
- Nannying
- Writing skills
- Load & unload
- Home health
- Reception management
Timeline
Dental Front Desk Insurance Coordinator
Lakeside Family and Implant Dentistry
06.2025 - 08.2025
Medical Secretary/Receptionist
Rochester Primary Care
02.2025 - 04.2025
House Cleaning
The Cleaning Authority
02.2023 - 11.2024
Server/Waiter
Olive Garden
01.2022 - 04.2023
Crew member
Panera Bread
08.2021 - 05.2023
Hostess
Romano's Macaroni Grill
08.2018 - 11.2019
Sonography
Oakland Community College
High School Diploma -
James Madison High School