Laurie
West Babylon,NY
Summary
Dynamic professional with 15+ years of experience in office management and dental insurance coordination. Demonstrates exceptional organizational skills, efficient data entry, appointment scheduling, and document management in fast-paced environments. Expert in utilizing Microsoft Office and other administrative software to streamline operations and support team efficiency.
Overview
18
18
years of professional experience
Work History
Dental Insurance Coordinator
Sachem Dental Group
02.2022 - 06.2026
- Managed all aspects of insurance coordination for a busy dental office, ensuring accurate and timely processing of claims and payments
- Entered dental insurance payments with necessary adjustments, maintaining detailed records of policy numbers, coverage limits, and pre-authorizations
- Followed up on outstanding claims to resolve issues or discrepancies promptly, improving revenue cycle efficiency
- Assisted patients in understanding insurance coverage and navigating billing, counseling on payment options including financing plans
- Collaborated with billing department to reconcile insurance payments against outstanding balances
- Maintained confidentiality of patient information in compliance with HIPAA and trained staff on privacy policies
- Insurance Coordinator
Insurance Coordinator
Mak Now Dental
10.2018 - 03.2020
- Entered dental insurance payments with necessary adjustments, maintaining detailed records of policy numbers, coverage limits, and pre-authorizations
- Followed up on outstanding claims to resolve issues or discrepancies promptly, improving revenue cycle efficiency
- Assisted patients in understanding insurance coverage and navigating billing, counseling on payment options including financing plans
- Collaborated with billing department to reconcile insurance payments against outstanding balances
- Maintained confidentiality of patient information in compliance with HIPAA and trained staff on privacy policies
Office Manager
Evan Goldstein DDS
12.2008 - 09.2018
- Managed all aspects of office administration including verifying patient insurance eligibility and filing insurance claims
- Presented treatment plans to patients and discussed payment arrangements, including obtaining third-party financing for out-of-pocket expenses
- Ran accounts receivable reports to track outstanding patient and insurance payments, entered insurance payments accurately
- Handled accounts payable, payroll calculations, and weekly/quarterly tax payments ensuring timely financial operations
- Maintained productive scheduling and ordered office supplies to support smooth office workflow
Education
Business
Skills
Administrative experience
Customer service
Microsoft Office
Time management
Data entry
Appointment scheduling
Accounts receivable
Organizational skills
Financial transaction processing
Payment posting in medical billing systems
Insurance verification
Practice management software
Maintaining patient confidentiality
HIPAA
Collaboration
Personal Information
Work Permit: Authorized to work in the US for any employer
Additional Information
Authorized to work in the US for any employer
Timeline
Dental Insurance Coordinator
Sachem Dental Group
02.2022 - 06.2026
Insurance Coordinator
Mak Now Dental
10.2018 - 03.2020
Office Manager
Evan Goldstein DDS
12.2008 - 09.2018