Lily Mitchell
Cincinnati,OH
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
6
6
years of professional experience
Work History
Swim Lessons Coordinator
Swimsafe Pool Management
05.2023 - 09.2024
- Implemented efficient registration processes, streamlining administrative tasks while enhancing customer experience during sign-up periods.
- Built a strong reputation for the swim lesson program within the community through consistent delivery of high-quality, engaging lessons.
- Coordinated with other instructors to develop engaging lesson plans tailored to individual skill levels and abilities.
- Created an inclusive learning environment that catered to diverse ages, skill levels, and backgrounds by offering various course options.
- Evaluated curriculum effectiveness, making adjustments as needed to better serve participant needs and goals.
- Recruited trained, and supervised swim instructors, ensuring high-quality lessons for all participants.
- Monitored progress of students, providing personalized feedback for improvement and skill development.
- Enhanced swim lesson quality by implementing new teaching techniques and strategies.
- Established clear performance metrics for instructors, fostering a culture of continuous improvement within the swim lesson program.
Head Lifeguard
Swimsafe Pool Management
05.2020 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
- Monitored assigned areas for unsafe activity and took corrective actions.
- Encouraged teamwork, camaraderie among lifeguard staff organizing team-building events activities outside of work hours.
- Assisted in developing, implementing and monitoring pool safety policies to reduce hazards.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
Babysitter
Self Employed
05.2018 - 08.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Communicated with parents regarding children's progress and development, raising any issues.
Education
Associates - Political Science And English
The College of The Holy Cross
Worcester, MAHigh School Diploma -
The Summit Country Day School
Cincinnati, OH05.2024
Skills
- Marketing
- Adaptability and dependability
- Verbal and written communication
- Relationship building
- File and record management
- Positive reinforcement techniques
- Multitasking Abilities
- Reliability
- Team collaboration
- Active listening
- Effective communication
Accomplishments
- National Honor Society Inductee: Achieved by completing 40 hours of community service, attaining higher than a 3.6 GPA, and having outstanding merit, all with accuracy and efficiency.
- All - Ohio Athlete: Granted due to abilities to work well in a team setting, stay positive, and on track while keeping team energy high. Lead the High School swim team to state as their captain for 4 years in a row using these same tactics.
- Fall 2024 Deans List at The College of the Holy Cross, attainting a 3.7 GPA in rigorous courses.
Timeline
Swim Lessons Coordinator
Swimsafe Pool Management
05.2023 - 09.2024
Head Lifeguard
Swimsafe Pool Management
05.2020 - 09.2024
Babysitter
Self Employed
05.2018 - 08.2024
Associates - Political Science And English
The College of The Holy Cross
High School Diploma -
The Summit Country Day School
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