Drive Thru Operator
Steak N Shake
06.2024 - 09.2024
- Cleaned and sanitized drive-thru station to enhance safety standards and reduce spread of infection.
- Advanced customer to window quickly to efficiently move drive-thru line and promptly handle next customer.
- Communicated clearly with team members to assemble and deliver correct order to customer and reduce errors.
- Operated POS platform and verified cash and card transactions to maintain accurate drawer by end of shift.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Resolved problems with orders quickly and offered refund or replacement.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
