Overview
Work History
Education
Skills
Leadership Experience
Certification
Timeline
Generic

Lily Pham

Katy,TX

Overview

1
1
year of professional experience
1
1
Certification

Work History

Hostess

International House of Pancakes - IHOP
Katy, Texas
05.2023 - 08.2023
  • Welcomed 400+ guests with a warm smile and friendly manner while showing customers to the appropriate table
  • Monitored dine-in flow as well as cleanliness in the dining room during busy hours to frequently update seating availability
  • Responsible for managing a high volume of customers and leaving a good impression as customers exit and enter in the restaurant.

Boba Barista

Gong Cha
Katy, Texas
07.2022 - 10.2022
  • Fulfilled 300+ orders daily with swiftness, quality and delivered in a timely manner to the appropriate customer
  • Memorized drink recipes for 50+ menu items including seasonal menus and attended to any additional requests
  • Experienced in the cashier system to input customer orders and maintained rush hours with efficient service.

Education

Bachelor of Business Administration in Management Information Systems -

Mays Business School, Texas A&M University
05.2027

Graduated With High Honors -

Patricia E. Paetow High School
05.2023

Skills

  • Time Management
  • Transparent
  • Direct Communication
  • Problem Solving
  • Adaptability

Leadership Experience

Rho Delta Chi Sorority Inc. | College Station, Texas | Active Member | 02/2023 - Present |

  • Assisted in the initial set up of the sorority bake sale and collecting desserts to sell on campus
  • Participated in philanthropic event to help raise money for the International Justice Mission
  • Worked with Alumni Chair to pre-make decorations and gifts before Alumni Weekend which includes creating a balloon arch

Peer Assistant Leadership - PALs | Katy, Texas | Peer Leader | 09/2022 to 05/2023 |

  • Became a peer leader for 4 elementary school children on a weekly basis while constantly attending to their needs in a professional manner
  • Responsible for keeping students connected through planned activities and improving their strengths and weaknesses
  • Formed a mutual connection and bond to keep students engaged and created a welcoming environment

Certification

  • Food Handlers Certificate
  • Mays Business School PepsiCo Leadership Program

Timeline

Hostess

International House of Pancakes - IHOP
05.2023 - 08.2023

Boba Barista

Gong Cha
07.2022 - 10.2022

Bachelor of Business Administration in Management Information Systems -

Mays Business School, Texas A&M University

Graduated With High Honors -

Patricia E. Paetow High School
Lily Pham