Lily Ratledge
Glen Ellyn,IL
Summary
Highly reliable recent B.S. graduate with a strong background in medical services. Demonstrated ability to efficiently handle multiple tasks in fast-paced environments. Exceptional communication skills and empathetic nature consistently lead to positive outcomes. Adept at connecting with individuals and understanding their needs. Dedication to providing top-notch medical services makes an invaluable asset to any team.
Overview
4
4
years of professional experience
Work History
Medical Laboratory Assistant
RUSH Copley Medical Center
06.2024 - Current
- Specimen processing: Labeling and sorting samples for analysis
- Administrative tasks: Answering approximately 15 phone calls an hour, order requisitions, and maintaining reference lab fax results
- Uphold laboratory protocols dictated by facility, governing agencies, or special project requirements.
Chemical Laboratory Intern
FEHR Solutions
04.2024 - 04.2025
- Prepare and analyze clientele water samples using ICP-OES and other quantitative tests
- Skilled in lab maintenance and safety such as cleaning glassware and proper disposal of waste
Patient Support Service Liaison
RUSH Copley Medical Center
04.2021 - 06.2024
- Managed multi-line phone system and pleasantly greeted patients.
- Supported clinical staff and operational requirements with administrative tasks.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
Barista
North Central College
08.2021 - 05.2022
- Operated espresso machines and commercial coffee brewers to create beverages.
- Used POS system to accurately enter orders and process payments.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Bachelor of Science - Health Science, Chemistry Minor
North Central College
Naperville, IL05.2025
Skills
- Basic Life Support (CPR) Electronic Medical Record Laboratory Information Systems Microsoft 365/Excel Computer Skills Customer Service Medical Terminology
- Critical Thinking Organizational Skills Time Management Flexibility Attention to Detail
Timeline
Medical Laboratory Assistant
RUSH Copley Medical Center
06.2024 - Current
Chemical Laboratory Intern
FEHR Solutions
04.2024 - 04.2025
Barista
North Central College
08.2021 - 05.2022
Patient Support Service Liaison
RUSH Copley Medical Center
04.2021 - 06.2024
Bachelor of Science - Health Science, Chemistry Minor
North Central College
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