Lily Shine
New City
Summary
Dedicated and enthusiastic college graduate with a B.A. in Communications From SUNY Buffalo interested in a marketing role. Experienced with content creation, campaign management, and market analysis. Utilizes research skills to identify trends and opportunities. Knowledge of social media platforms and digital marketing tools.
Overview
7
7
years of professional experience
Work History
Marketing Assistant & Receptionist
Chelsea Senior Community
New City, NY
05.2023 - Current
- Responds to all inquiries regarding potential residency at the Chelsea. Deals with Potential residents, resident's families and responsible parties in a sensitive, courteous and competent manner.
- Assists in conducting tours. In a sensitive and Courteous manner, assists families in understanding The Chelsea assisting living concepts and the required finances for residency.
- Greet and assist residents and visitors, manage phone lines, and handle front desk duties with professionalism.
Hostess, To Go Specialist
Red Robin
Amherst, NY
10.2023 - 05.2025
- Cultivated strong working relationships with front-of-house and kitchen staff to ensure seamless service and efficient operations.
- Greeted guests and promptly escorted them to their tables, providing a welcoming and organized dining experience.
- Addressed customer concerns and escalated issues to management when necessary, ensuring prompt resolution and guest satisfaction.
Event Director
Screamin’ Parties
New City, NY
01.2019 - 03.2020
- Supervised children on inflatable attractions and party equipment, ensuring their safety and adherence to rules in a fast-paced environment.
- Assisted with event setup, party coordination, and clean-up, demonstrating reliability and teamwork under time constraints.
- Gained valuable experience in childcare, customer interaction, and multitasking in a high-energy setting.
Education
Bachelor of Arts - Communications
University At Buffalo
05.2025
Skills
- Microsoft Office
- Writing
- Marketing
- Content creation
- Relationship building
- Critical thinking
- Attention to detail
- Social media platforms
- Time management
- Organization
- Customer engagement
Timeline
Hostess, To Go Specialist
Red Robin
10.2023 - 05.2025
Marketing Assistant & Receptionist
Chelsea Senior Community
05.2023 - Current
Event Director
Screamin’ Parties
01.2019 - 03.2020
Bachelor of Arts - Communications
University At Buffalo