Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lily Starkey

St. Peters,Missouri

Summary

Motivated Psychology student finishing a Bachelor's degree. I am highly efficient and competent at task completion. My primary strengths include time management, critical thinking, and problem-solving. I am a good communicator and work well alone or in a team environment

Overview

2
2
years of professional experience

Work History

Server

Walnut Grill
O'Fallon, Missouri
09.2022 - 01.2024
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Operated POS terminals to input orders, split bills and calculate totals.

Shift Leader

Baskin Robins
St. Peters, Missouri
01.2022 - 08.2022
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managed and advised team during busy and high pressure situations.

Sales Associate

Party City
St. Peters, Missouri
08.2021 - 01.2022
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Developed trusting relationships with customers by making personal connections.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Education

Associate of Science - Psychology

Saint Charles Community College
Saint Charles, MO
12-2024

Bachelor of Science - Psychology

Missouri State University
Springfield, MO

Skills

  • Multitasking and organization
  • Customer service
  • Relationship management
  • POS operation
  • Guest engagement
  • Quality leadership
  • Task prioritization
  • Flexible and adaptable
  • Microsoft software proficiency
  • Analytical thinking
  • Professional communication

Timeline

Server

Walnut Grill
09.2022 - 01.2024

Shift Leader

Baskin Robins
01.2022 - 08.2022

Sales Associate

Party City
08.2021 - 01.2022

Associate of Science - Psychology

Saint Charles Community College

Bachelor of Science - Psychology

Missouri State University

Similar Profiles

CREATE PROFILE
Lily Starkey