Cultivated warm relationships with regular customers.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Bussed and reset tables to keep dining room and work areas clean.
Cheer Coach
Memphis Pride Cheer
05.2022 - 04.2024
Provided constructive feedback to athletes, fostering an environment of growth and continuous improvement.
Maintained open lines of communication with parents regarding athlete progress, expectations, and any concerns or issues that arose throughout the season.
Developed athletes'' skills through personalized training plans, resulting in improved competition results.
Established a positive team culture that encouraged camaraderie and sportsmanship among athletes.
Server
Owner’s Box
08.2023 - 11.2023
Worked effectively in fast-paced environments.
Served high customer volumes during special events, nights, and weekends.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Hostess/Cashier
Buffalo Wild Wings
07.2020 - 07.2022
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Answered phone calls to take orders, give information and document reservations.
Backed up servers by checking on tables and retrieving items for guests.