Lily Tracy
New Smyrna Beach,FL
Summary
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hostess
Riverpark Terrace
New Smyrna Beach, FL
10.2022 - 08.2023
- Greeted guests warmly upon arrival, seating them promptly.
- Assisted servers in bussing tables when needed during busy periods.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
Food Server
Riverpark Terrace
New Smyrna Beach, FL
10.2022 - 08.2023
- Prepared tables for meals by setting up items such as linens, silverware, and glassware.
- Brought food and beverages to the table in a timely manner.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Communicated effectively with kitchen staff regarding order details, special requests, allergies.
- Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
Education
High School Diploma -
New Smyrna Beach High School
New Smyrna Beach, FL06-2023
St Johns River State College
Palatka, FLSkills
- Event Planning
- Guest Engagement
- Customer Service
- Food Running
- Server Support
- Reservations Management
- Strategic Thinking
- Time Management
- Disciplined
- Teamwork and Cooperation
- Adaptable
- Personable and friendly
Affiliations
- Multiple high-level sports teams
- Beach clean ups
- Dog sitting
Accomplishments
- MVP on multiple sports teams
- Votes captain by teammates and coaches
- Cuda award- The recipient of this award demonstrates what it means to be a NSB Barracuda [2022]
- 2x State Champion in Beach Volleyball [2022&2023]
- 1st in the nation for highschool Beach Volleyball [2022]
Certification
- Customer Representative License [Entry Level Insurance License]
References
References available upon request.
Timeline
Hostess
Riverpark Terrace
10.2022 - 08.2023
Food Server
Riverpark Terrace
10.2022 - 08.2023
High School Diploma -
New Smyrna Beach High School
St Johns River State College
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